Returns & Exchanges
At Deaf Bonce, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the clothing is unworn, unwashed, and in its original condition.
Ship the Items
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship out your new exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing